This practical half-day CPD Accredited workshop equips line managers with the knowledge and confidence to support mental health and wellbeing within their teams.

Grounded in UK best practice, including guidance from the Health and Safety Executive (HSE) and ACAS, the session focuses on what good management looks like in everyday interactions, team culture, and ways of working.

Managers will explore:

• What mental health is in a workplace context

• The manager’s role in prevention, not just reaction

• How to reduce stress using HSE Management Standards

• Practical ways to communicate, lead and structure work to support wellbeing

This is a hands-on, realistic session designed for busy managers who want clear, actionable approaches they can apply immediately.

This practical half-day CPD Accredited workshop builds on foundational mental health knowledge and equips line managers with the skills and confidence to handle sensitive and emotive conversations in the workplace.

Using a clear, structured conversation framework, managers will learn how to approach discussions about mental health in a way that is supportive, professional, and boundaried. The session is highly interactive, using realistic workplace scenarios to practise language, responses, and decision-making in a safe environment.

Aligned with best practice guidance from ACAS and the Health and Safety Executive, the course also explores how to appropriately support employees and signpost to internal and external resources, without overstepping the managerial role.

Managers will explore:

• Why conversations about mental health can feel difficult and how to approach them with confidence

• A simple, practical framework to structure supportive conversations

• How to listen effectively and ask the right questions without “fixing”

• How to respond to emotion in a calm, professional and empathetic way

• How to maintain appropriate boundaries as a manager

• What effective signposting looks like, including internal and external support options

This is an essential next step for managers who want to move from understanding mental health to handling real conversations with confidence.

Mental Health First Aid for Managers

MHFA England® Course – Adapted for Leadership Responsibilities

Give your managers the confidence to support mental health safely, appropriately, and within their role.

Mental Health First Aid is about more than awareness, it’s about early intervention, confident conversations, and knowing where your responsibility begins and ends. This course combines the internationally recognised MHFA England framework with additional content tailored specifically for line managers.

Managers are often the first to notice when someone is struggling, but many feel unsure about what to say, what they can ask, or how far their role should go. This programme bridges that gap.

As MHFAiders®, your managers will be able to:

✔ Recognise early signs of poor mental health
Spot when someone may be struggling and provide appropriate first-level support and early intervention.

✔ Respond with empathy and confidence
Use active listening skills, reduce stigma, and have supportive conversations using safe, informed language.

✔ Signpost to the right help
Encourage individuals to access professional support, internal resources, and other sources of help without trying to “fix” the problem themselves.

✔ Understand the role, boundaries and confidentiality
Explore the MHFAider role in depth, including limits of responsibility, record-keeping, and protecting both the individual and themselves.

✔ Practise self-care
Recognise the emotional impact of supporting others and develop strategies to maintain their own wellbeing.

✔ Use ongoing support tools
• Access and use the MHFAider Support App®
• Understand how to use the Shout text service for additional guidance
• Engage in continued learning through MHFA England

Additional focus for managers

This course goes further than standard MHFA training by exploring:

• The impact of mental health on line managers

• Workplace legislation and duty of care

• The boundaries of the line manager role vs. the MHFAider role

• How to support staff while still managing performance and operational needs

Ongoing professional community

Learners continue their development beyond the course through membership of the Association of Mental Health First Aiders®, giving access to resources, learning, and a professional network.

This training helps organisations build a culture where people feel safe to speak up, while ensuring managers feel protected, prepared, and clear about their responsibilities.

Help your managers understand neurodiversity, remove barriers, and create environments where every team member can perform at their best.

Neurodiversity is a natural and valuable part of human difference, yet many workplaces are still designed around one “typical” way of thinking, communicating, and working. Line managers play a crucial role in changing that.

This practical course builds awareness, confidence, and inclusive leadership skills so managers can better support neurodivergent employees while improving communication and team effectiveness for everyone.

Managers will learn to:

✔ Understand neurodiversity
Explore what neurodiversity means and increase awareness of common neurodivergent profiles such as ADHD, autism, dyslexia, dyspraxia, and Tourette’s — and the strengths that often come with them.

✔ Recognise how the workplace can create barriers
Identify how environments, systems, and expectations (rather than the individual) can impact performance and wellbeing.

✔ Create inclusive working environments
Learn practical, reasonable adjustments and flexible approaches that support different working styles, sensory needs, and processing differences.

✔ Communicate clearly and inclusively
Adapt communication styles to reduce misunderstandings, support clarity, and create psychological safety within teams.

✔ Support performance fairly and effectively
Understand how to manage performance in a way that is supportive, strengths-based, and legally compliant.

✔ Navigate conversations with confidence
Have sensitive, respectful discussions about needs, adjustments, and support without making assumptions.

✔ Understand legal responsibilities
Gain clarity on equality legislation, reasonable adjustments, and the manager’s role in fostering inclusive practice.

Creating Teams Where People Feel Safe to Speak Up and Innovate

Psychological safety is a cornerstone of high-performing teams. When employees feel safe to share ideas, raise concerns, and take interpersonal risks without fear of judgement, teams are more innovative, collaborative, and resilient.

This course equips line managers with the awareness, skills, and practical strategies to build psychologically safe environments within their teams.

Managers will learn to:

✔ Understand psychological safety
Explore what psychological safety really means and why it’s essential for engagement, wellbeing, and performance.

✔ Recognise what it looks like in your team
Identify the current climate within your team and understand where trust, openness, and inclusivity can be strengthened.

✔ Create ways of working that encourage psychological safety
Develop practical approaches and behaviours to foster an environment where team members feel valued, heard, and supported.

Why this matters

Teams with high psychological safety:

• Are more likely to share innovative ideas

• Address problems early before they escalate

• Show greater resilience and collaboration

• Experience lower stress and improved wellbeing

By completing this course, managers gain the tools to create a culture where people feel confident to speak up, contribute, and thrive, driving both engagement and performance.

A one-day foundational workshop for newly appointed leaders, middle managers, or employees on a leadership development pathway

Modern leadership demands a lot, it is more than just the technical expertise within an industry

Stepping into leadership often means:

• More responsibility

• More emotional load

• More decisions with less margin for error

What leaders aren’t usually given is a way to:

• Stay clear under pressure

• Set limits without escalation

• Lead consistently without burning out

This workshop fills that gap, it gives leaders internal clarity, structural boundaries, and practical decision tools they can use immediately

Workshop aims

To support new leaders to lead effectively under pressure by developing:

• Awareness of how they lead when stressed

• The ability to stay present and make clear decisions

• The skills to set and hold boundaries that protect both people and performance

Workshop objectives

By the end of the day, leaders will:

• Understand how different internal “leadership modes” show up under pressure

• Recognise early signs that clarity, judgement, or capacity are slipping

• Learn when to engage, pause, direct, or step back in difficult situations

• Apply a clear boundary-setting process that does not rely on confrontation or over-explaining

• Understand their role in safeguarding wellbeing, role clarity, and workload boundaries